If you are trying to access but you are having difficulties to log in, follow are some reasons:


1) The password or username may be incorrect. 

  • Please note the capitalization of the username and password.
  • The lower case l (L) and the number 1 are often mixed up. It is best to copy and paste the password, and then change it.


2) If you just registered, you will get a confirmation e-mail and you need to click on the link to confirm your e-mail address.

  • If you can not find your confirmation e-mail, please check your spam folder.
  • If you don't find your confirmation e-mail in your spam folder, you can request it again by resetting your password.


3) If you forgot your password, you can reset it here: reset password.